GoDaddy.com: How do I remove Malware from my GoDaddy site?

A simple 3 step guide for solving this common GoDaddy.com problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email, Password
1
You can read more information about removing Malware here
2
You will need to go change all your passwords for each account that you have with GoDaddy.
3
You should also check out SiteLock which will help lock your site completely here.
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Author: Ollie • March 24th, 2016

About this Step by Step Guide

After thousands of GoDaddy.com customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: GoDaddy.com: How do I remove Malware from my GoDaddy site?; I've been a Brand Loyalist as well as Advocate for GoDaddy since I became an entrepreneur and sta...; I want to pay our renewals but cannot use my debit card or transfer by internet banking; Website waiting time is approx ** second or more; how do I continue with website builder free trial. i have already put my bank details and agreed...; How to turn on SMTP Authentication in our mail client.... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 19 minutes to get through these steps according to other users, including time spent working through each step and contacting GoDaddy.com. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for GoDaddy.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like GoDaddy.com that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I remove Malware from my GoDaddy site? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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