You may need to recover your Google Play account after Google has locked you out of the system or after you have locked yourself out of the system. Here are steps you can follow when you want to recover your Google Play account.
Recovery when you forgot your password
Recovery When You Forgot Your Username
Recovery When You Accidentally Deleted Google Play
There is a chance that you may till get back your Google Play account after deleting it. However, if some time passes between deleting it and recovering it, you may not be able to recover your data. Here are the steps you should follow to enable you to recover your account:
Recovery of Google Play Purchases onto a Device with Different Account
For you to restore purchase on a Google Play device, the device must be using the original account. This is a rule by Google that aims to limit privacy. If you still want to use a device with a different Google Play account, here is how you can recover your store purchases:
This should enable you to recover all your purchases.
If you find trouble recovering your account using the above steps, you can always contact the Google customer help line. Other tips that you can follow are:
After thousands of Google Play customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Google Play Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Google Play if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Google Play in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Google Play Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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