You may have tried to log into your Google account or any application only to receive a message that "An update to your account is required" on sign in. This may happen when Google has made some modifications or there is a problem with your account. It may also happen when you have conflicting accounts. This means that you have two different accounts with the same email addresses, hosted on two different name storing databases. Here are some elements of your Google account that you may choose to update and steps on how to update them.
How to Update Your Name and Photo
You should note that Google only permits you to change your name a maximum of three times on a span on 90 days.
How to Update Your Personal Information
You can choose to update information like your birthday or your gender if you created an account with the wrong details or if the details have changed over time. Here are the steps you need to follow:
You need to remember that if your account is more than two weeks old, you can change your name up to three times only within a span on 90 days. Under Personal Information, if you delete your nickname you will not be able to create another one. After you add your birthday when initially creating a Google account, you won't be able to delete it. You can however change it and, or modify who can see it. The gender option on the other hand has fewer options. You can either choose to specify your gender, not specify it or choose a custom gender with which Google will use to refer to you.
How to Update Your Password
Here are the steps you need to follow when changing your password
If you wish to reset your password, you need to go into your Google account log in page. Click on the "Forgot Password" option at the bottom of the tab. Google will ask you some questions to confirm whether or not you are the owner of the account. Google will then send you an email with the steps you need to follow in order to get your new password.
How to Update Your Email Signature
How to Update What Will Show up in Other People's Inboxes
For any assistance, you can always call the Google customer service, a toll-free service provided by Google.
These steps should help you update your Google account.
After thousands of Google customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Can I Update My Google Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Google if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Google in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Update My Google Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies