How Do I Let Google Know There's Something Wrong with a Page?

There are billions of people who use Google every day to search for websites, gain information, buy products, sell stuff, to communicate with others and many other reasons. However, there comes a time when a searcher comes across a webpage that has unreadable content, has some of their copyrighted content, inappropriate content, or any other problems that annoy them somehow. If you see something is wrong with a web page, there are several ways in which you can inform Google about the issue.

Use Google Help

If you come across a page on Google that has an issue, you can let Google know via their Help Center page.

  1. Type in support.google.com to access Google's help page.
  2. On the box below the heading How can we help you? You can describe your individual issue and on the page that follows you can choose the option that best applies to you.

You can also contact Google via their contact details here https://gethuman.com/phone-number/Google.

Use Google Search Console

In the event that recent changes to your website are not being displayed in Google's search results, it might be because Google has not re-indexed your website since before the modifications were made. To ask them to view your website's most recent updates:

  1. Submit your website to Google Search Console. You should have already registered your site with Google Search Console.
  2. Ask for a re-index.

If your problem is that a Google Search Result still shows some outdated site pages:

  1. Go to Google Search Console.
  2. On the left hand side of the Search Console page, click on Google Index.
  3. Select Remove URLs.
  4. Enter the site's URL on the box in the middle-lower part of the page to initiate a temporary removal.

Report a Problem with Google Search

On Google Search you might encounter issues like images failing to load, receiving a message that says "This sight may be hacked" or "This site may harm your computer", suspicious redirects, inappropriate results, and so on. Google offers users the option to report any problems they experience.

If you are using a mobile phone or computer web browser like Chrome, you can report a problem with a page by:

  1. Conduct a search on Google.
  2. Thereafter, scroll down until you reach the bottom part of the search results page.
  3. Select Feedback.
  4. Type in a description of the problem you have seen.
  5. You can even take a screenshot and include it on your description.
  6. Tap or click on send.

You can also send feedback via the Google app.

  1. Open the Google App on your phone.
  2. At the top left side, select More.
  3. Choose Send Feedback.
  4. Input a description of the problem you have encountered.
  5. Choose Send.

Due to the large volume of feedback that Google receives on a daily basis, they are not able to respond to all users who send them feedback, but they do review all of them.

Reporting a Website to Google

The Internet is a huge place and not all content on the net appeals to everyone. Google's aim is to identify which online information is relevant to the queries posed by users, not to investigate whether that content is somehow wrongful. However, if you really think that something is wrong with a page and you want to notify Google, here are some options.

  1. If a site violates any of Google's Webmaster Guidelines like using hidden text, sneaky redirects, or even cloaking, you can report them onhttps://www.google.com/webmasters/tools/spamreport?hl=en.
  2. To notify Google about a phishing site, you can go to their Report phishing page.
  3. To report a Guilty Penguin Site go to https://docs.google.com/forms/d/1rhRenrd16MDSgAOwnMVx9KQbp-0joY9vKiJdlcMe44/viewform.
  4. If you want to report some offensive adult content you can go to https://www.google.com/webmasters/tools/safesearch.
  5. To report content that violates your copyright, all you need to do is to send Google a DMCA takedown request.

Why Did GetHuman Write "How Do I Let Google Know There's Something Wrong with a Page?"?

After thousands of Google customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Let Google Know There's Something Wrong with a Page? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Google if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Google Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Google in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Let Google Know There's Something Wrong with a Page? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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