Google: How do I get a refund for a service I do not have?

A simple 2 step guide for solving this common Google problem quickly and effectively by GetHuman

1
Here is where you can learn more about reporting unauthorized charges on your Google Play account.
2
Then you can fill out the form here.
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of Google customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Google: How do I get a refund for a service I do not have?; cannot search anything in google toolbar. think i deactivated something in myactivity setting. how do i fix this?; I changed my password on Saturday and I can't access my email; How do i forward my emails to my main email; I need to recover an email address. I don't know the password or have recovery email*phone number; I do not remember the name of the email nor do i remember the password. I do remember the name on it... So we put together this guide to try to help. It has 2 step(s) to it. It takes an average of 108 minutes to get through these steps according to other users, including time spent working through each step and contacting Google. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Google Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Google that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a service I do not have? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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