How Do I Cancel My Green Dot Card?

Green Dot offers both prepaid debit cards and regular credit cards to its customers. You can cancel both whenever you want but the procedure for doing so is different. You should ensure that you pay all fees before cancelling your card. You should contact Green Dot customer service for confirmation of the cancellation.

Green Dot is a financial technology company based in California. It is the largest prepaid debit card company in the world.

You can use your Green Dot card in a vast variety of stores and shops all around the country. They also offer credit cards if you do not prefer loading prepaid cards.

However, the use of these cards will affect your credit score and will do so negatively if you misuse them. There are also plenty of fees associated with the cards that may lead you to stop using them.

Cancelling your Green Dot Card is dependent on whether it is a prepaid debit card or a credit card. The processes are different and you will have to make a serious evaluation before canceling either.

Canceling Green Dot Debit Card

Cancelling a prepaid Green Dot debit card is slightly easier than a credit card. The reason is because you use your money with the card and you owe the company nothing except the fees.

Therefore, if you want to cancel your debit card you should first start by emptying the entire balance from the card. You can withdraw it an ATM, do some shopping online or pay for useful subscriptions.

Either way, ensure it is finished or else you risk giving Green Dot your funds when you cancel your prepaid debit card. On the other hand, every withdrawal will probably include a fee so a single expenditure is the most frugal idea.

Once your account is depleted, your account should close automatically within a certain period of time if you do not use the card again. However, you can contact Green Dot customer service just to ensure that your card is cancelled.

You should not cancel your card simply because it was lost or stolen. If you want, you can get a replacement card for a fee.

You can also cancel your Green Dot prepaid debit card by yourself online. You should do so after withdrawing all the funds from your account.

The process is as follows:

1. Launch your web browser and open the Green Dot website.

2. Log in to your account to use the Green Dot portal.

3. Scroll to the bottom of the homepage and click the 'Security' tab.

4. Scroll down until you see the 'Close Card' option.

5. You will be asked for a reason why you are cancelling the card. Select or write one and then proceed to click 'Cancel Card.'

6. Once you finish the process, your card should be cancelled. If not, you should contact customer service for more help.

Cancelling a Green Dot Credit Card

When you want to cancel a typical credit card from Green Dot, then you should start by paying off the balance you owe. If you do not, you risk not getting back the security deposit you placed on the card.

Moreover, canceling your account without paying your balance could significantly damage your credit score. Once you are sure you have paid the entire amount you owe including fees, you should contact Green Dot customer service immediately.

When you call, you will first encounter the automated voice system which you can use to cancel your card. You will be prompted to input your card number and the system will take care of cancelling the card if you successfully follow the prompts.

However, talking to a live representative is always the best way to cancel the card as you will be sure the system did not make a mistake.

You can find all the Green Dot customer service contact information on GetHuman. Feel free to use whichever avenue is most convenient.

How Do I Cancel My Green Dot Card?

Why Did GetHuman Write "How Do I Cancel My Green Dot Card?"?

After thousands of Green Dot customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Green Dot Card? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Green Dot if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Green Dot Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Green Dot in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Green Dot Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Green Dot

Asked 5 months ago
Updated 5 months ago
Viewed 317,607 times
Green Dot
Cancel Green Dot Card
close green dot account
cancel green dot account

What customers are saying about this and similar problems

I spoke with the customer service rep about my car not being sent in the mail my car wa...
Need to know about disputes from months back and i call you guys cant take my call so i...
Need to know about disputes from months back and i call you guys cant take my call so i...
Need to know about disputes from months back and i call you guys cant take my call so i...
Need to know about disputes from months back and i call you guys cant take my call so i...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!