What do I do if I cannot activate my Green Dot card?

A simple 7 step guide for solving this common Green Dot problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the account, Phone number, Email address, What are the details of this issue (that you haven't already given), Last 4 digits of Social Security number, Last 4 digits of credit card
1
Before we report this issue to Green Dot, lets double check that you aren't able to activate your card. You can try to activate it online using this link.
2
If you are not able to activate your card, then we will need to let them know. The best place to start is to open this link to get started.
3
In the top portion of the page enter your name, phone number, and email address. Once you enter your email address, you will need to confirm it by entering it again.
4
Enter the last 4 digits of the card number that you are trying to activate.
5
From the drop down menu belwo that, select "Other"
6
In the details box below that, make sure to be as specific as possible as to what you have done to activate your card, and why it is not working. You may want to include the steps that you have taken thus far, and why you are having an issue activating your card. Don't skimp on the details as this is where we will be handing off your issue to the company so they'll need as much information as possible.
7
Once you are done, take a minute to review your submission to make sure it has everything that you need and is easy to understand, then click "Submit".
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Categorized:green dot cardgreen dot bankgreen dot balancegreen dot moneypakgreen dot registergreen dot app
Author:GetHuman-bailes3 years ago

About this Step by Step Guide

After thousands of Green Dot customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: What do I do if I cannot activate my Green Dot card?; Can you get cash on a Green Dot prepaid Visa card; I loaded a moneypak to my rushcard card that never posted on my rushcard; can the card be loaded from a debit card?; I have my money on my card thru direct deposit but my card isn't here. How can I pay my bills; my social security is wrong on my green dot card... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 40 minutes to get through these steps according to other users, including time spent working through each step and contacting Green Dot. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Green Dot Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Green Dot that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our What do I do if I cannot activate my Green Dot card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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