Greyhound: What do I do if they lost my luggage?

A simple 4 step guide for solving this common Greyhound problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the ticket, Billing address
You can report your lost or damaged bag up to 30 days from the end of your trip. You can begin your claim by going to this page
Enter all of your relevant trip and contact information
File the claim
Once you have filed the claim, you can check on the progress of your claim by entering your information on this page
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Author:AdamJune 6th, 2016

About this Step by Step Guide

After thousands of Greyhound customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Greyhound: What do I do if they lost my luggage?; find travel price and location to leave from; All the schedule happens to be canceled due to snow storm in Des Moines, Iowa. Is the ticket refu...; on the website it gets options when it comes to book a trip but how can i choose an options about...; I'm trying to see if it would be possible to get off the bus at a rest stop and take my luggage under the bus with me; Situation where $** fee for buying a ticket for someone else can be waived... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 20 minutes to get through these steps according to other users, including time spent working through each step and contacting Greyhound. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Greyhound Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Greyhound that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our What do I do if they lost my luggage? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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