How do I find my Groupon purchase?

In a nutshell: Groupon has revolutionized how people save and experience activities, eat out, and make purchases from local businesses. If you ever lose track of a purchase, don't worry! Simply log into your Groupon account and navigate to the "My Groupon" section. From there, you can view all of your purchased deals and use filters and search options to easily locate a specific purchase. If you need further assistance, Groupon's customer support team is available 24/7 to help. Following these steps will ensure that you never lose out on a great deal again.

Feb 14, 2024

Introduction

Groupon has changed how people interact with local businesses, including how they save, experience activities, eat out and purchase things. With countless deals available, it is easy sometimes to lose track of a purchase. But fear not! Finding your Groupon purchase is easy when you follow these simple steps.

Log Into Your Groupon Account

The first step of locating your purchase is to log into your Groupon account on the web browser or use the Groupon app on your mobile. Enter your email address and password associated with your account.

How do I find my Groupon purchase? (Step 1)

Navigate to ‘My Groupon’

Once logged in, navigate to the ‘My Groupon’ Section. You will find this section on the top right corner by clicking ‘My Stuff’ and then clicking 'My Groupon' from the drop-down. It is the same while using the mobile app or the browser. By accessing My Groupons, you can see all your Groupon purchases.

How do I find my Groupon purchase? (Step 2)

View Your Purchase

Within the Groupon section, you will find all your purchased deals. The list will include deals that you have already used, deals that are still valid or those that are yet to be redeemed. Take your time to browse through all the purchases and locate the specific deal you are searching for.

Use Filters for Easy Access

Sometimes, the purchases are extensive, and you want to find the purchase you are looking for quickly. Worry not because you can utilize filters to streamline your search. The filter options are expired, redeemed and available. Select the appropriate filter that fits your search requirements to locate your desired purchase.

You can also sort by purchase or expiration date. There is the sort-by section just below the categories section that you can use to find the purchase you are looking for.

How do I find my Groupon purchase? (Step 4)

Search by Keyword

In a case where you remember the name of the deal or merchant but can’t find it in your list of purchases, utilize the search bar within the ‘My Groupons’ section. By entering the relevant keywords related to the deal, Groupon will display matching results, making it easier for you to locate your purchase.

Manage My Groupons

All orders in your purchase history are visible when you are signed into your account. To keep your purchase history hidden from anyone signed into your account, simply sign out of your account when you are not using it. Sometimes a Groupon might show it’s still available even though you have already used it. You can update it by selecting ‘Mark as Redeemed.’

Contact the Support Team

Sometimes, you might need help finding a Groupon you purchased or received as a gift. If you have followed these steps and still find it hard to locate your purchase, you can call the support team at Groupon. They have a 24/7 customer support team that is ready to help you. Contacting them is easy. On the upper right-hand, click ‘Contact Us,’ and you can either chat with an agent or send them an email.

Conclusion

Groupon offers a convenient platform to access your deals whenever you need them. By following this step-by-step guide, you'll be well-equipped to locate your Groupon purchase and make the most of your savings. Therefore, the next time you find yourself wondering where that amazing deal went, just remember these steps, and you'll be on your way to enjoying your discounted purchase in no time!

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I find my Groupon purchase?

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Why does GetHuman Write How-to Guides for Groupon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Groupon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I find my Groupon purchase? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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