How do I get a refund or cancel my Groupon?

A simple 9 step guide for solving this common Groupon problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email, Password
Here is the refund page for Groupon so you can get a better understanding before you process your refund
Most goods are only able to be refunded within 24 hours(unless they are final sale items) and local deals can be canceled within 3 days of the purchase.
Login to Groupon using your email and password
Click "Edit order or Cancel order"
Update the quantity by typing in "0"
Then cancel the order completely by clicking "I'd like to cancel my purchase" located below the Update Order button.
Select your reason for cancellation
Finally click "Cancel Order" You will then receive a confirmation email that your Groupon has been cancelled
You can also contact support - contact info here
We've helped 6,322 people get refunds from Groupon in the last 90 days. Let us help you!
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Author:GetHuman-bamamam4 years ago

About this Step by Step Guide

After thousands of Groupon customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund or cancel my Groupon?; I bought a groupon and canceled it but that same groupon shows that it was purchased twice; Hello, I was wondering if you are putting Florida Georgia Line concert tickets for July *th at BB...; Why can't I sign in?? even made new password..did not see capthcah word to type in when asked to...; I paid for DNA in Febrary and nothing has happened. Please refund my money. Marlene Brethauer; My groupon voucher order was not applied by SOMUS PILLOWS. The voucher was only for $**.**. I was...... So we put together this guide to try to help. It has 9 step(s) to it. It takes an average of 27 minutes to get through these steps according to other users, including time spent working through each step and contacting Groupon. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Groupon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Groupon that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund or cancel my Groupon? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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