Groupon: What do I do if my redemption code is not working?

A simple 5 step guide for solving this common Groupon problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Password
If your redemption code is not working, there are a few things you can do before you call them for help. First, check the validity of your voucher and Groupon to make sure it has not expired.
Check that you have entered the Groupon Code, and not the security code
Make sure that you enter 0 (zero) and and not the letter O and vice versa
Make sure the product in your basket for which you have the voucher is an exact match
If none of these suggestions work, then you will need to call them with this number call Groupon here. Good luck!
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Author:Adam3 years ago

About this Step by Step Guide

After thousands of Groupon customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Groupon: What do I do if my redemption code is not working?; I am a merchant for sport n fun in Farmington hills Michigan and I'm trying to redeem groupons an...; We had a Groupon for Siam Orchid (*****-****) that we attempted to use on *******. We didn't real...; I did not get my *st time new customer $**.** discount.; I am trying to order * more groupon of the one I just purchased. I originally ordered * and had to c; need a pre paid label to return horrible item. cant believe groupon even sells it.g... So we put together this guide to try to help. It has 5 step(s) to it. It takes an average of 18 minutes to get through these steps according to other users, including time spent working through each step and contacting Groupon. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Groupon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Groupon that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our What do I do if my redemption code is not working? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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