Why does my Groupon order say it's still processing?
A simple 3 step guide for solving this common Groupon problem quickly and effectively by GetHuman
Password, Credit Card and info, Email address on the account
If your order is listed as "Failed" or "Processing" on your Groupon account, it means that the payment has unfortunately not been successful.
If you want to try buying the deal again, you might consider using a different payment method or a different credit card. If you're concerned that a "Processing" payment might go through at a later time leaving you with two vouchers, Groupon is happy to cancel and refund any duplicates!
If you are sure that there is nothing wrong with your credit card, then it's best to get someone on the line from Groupon customer service and have take a look as to why this is happening. Here is the link to do so. Good luck!
Categorized:GetHuman-gabriel313 years ago
About this Step by Step Guide
After thousands of Groupon customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Why does my Groupon order say it's still processing?; I have been trying to cancel an order placed on May ** for * days; Misplaced my first order now I cant use the discount; i need to cancel an order i purchased on Sunday ********; I put an expensive item in my cart (air conditioner) and three days later I received an email con...; I am not able to log in to my groupon account. On a few occasions there should be an email sent t...... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 28 minutes to get through these steps according to other users, including time spent working through each step and contacting Groupon. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for Groupon Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Groupon that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Why does my Groupon order say it's still processing? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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