How Do I Turn Off Auto Pay with H20 Wireless?

Learn how to easily stop autopay on your H20 Wireless account. Just follow these steps to do so.

H20 Wireless is an American prepaid phone and mobile Internet service. The company was founded in 2005 and is a brand of Locus Telecommunications, which is owned by parent company Telrite Holdings. H20 Wireless offers its customers both phones and phone plans. If you currently have a phone or service with H20 Wireless, keep reading to find out how to turn off the autopay feature. H20 Wireless calls this feature the "auto recharge" that automatically tops up your prepaid phone plan.

Turn Off Autopay Online

  1. Go to

  2. In the top right corner, select 'Login.'

  3. Sign in to your account with your email address and password.

  4. Go to the 'My Account' tab.

  5. Under the 'Auto-Recharge' section, check off 'Un-enroll.'

  6. You will receive an email confirming the changes have been made. You can also sign out of your account and sign back in to see if you're still enrolled in autopay under your 'Account Settings.'

  7. Note that it can take several business days for the change to be updated on your account.

Call Into H20 Wireless' Customer Service

If you're having difficulties with the above steps, you can also call into H20 Wireless' customer support line. You will need to provide some personal and account information to verify yourself as the account owner. Explain to the customer service representative that you would like to cancel the autopay feature. Keep the customer service agent on the line until you receive the email confirming the changes have been made.

Live Chat With H20 Wireless' Customer Service

If you prefer not to speak on the phone, you can also choose to contact H20 Wireless' Customer Service via their live chat feature. After confirming your identity as the account owner, make your request to opt-out of autopay. Similar to the phone call, stay on the line until you receive the confirmation email the autopay has been turned off and have had a chance to review it.

Confirm with the customer service representative if you missed the deadline for the next autopay charge and if it will still go through.

Why Did GetHuman Write "How Do I Turn Off Auto Pay with H20 Wireless?"?

After thousands of H2O Wireless customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Turn Off Auto Pay with H20 Wireless? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting H2O Wireless if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for H2O Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like H2O Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Turn Off Auto Pay with H20 Wireless? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

H2O Wireless

Asked 2 years ago
Updated 2 years ago
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Cancel H20 Wireless autopay
Stop H20 Wireless autopay
Delete H20 Wireless autopay

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