Are there negative reviews on your Healthgrades? You do not need to live with them. Healthgrades was founded in 1998. It has more than three million profiles of medical providers within the United States. It is one of the most popular medical review platforms on the web.
Medical providers can create a profile and fill it with information to attract potential patients. Patients can leave reviews depending on their experience. Unfortunately, this means that your competitors can take advantage of the site to try and bring you down.
Removing Negative Reviews From Healthgrades
If you do not ask your patients to leave a review on your Healthgrades profile, a few who had negative experiences may find it and leave discouraging reviews.
This may cause you to be misrepresented online. Make it a habit to respond to all reviews that are left on your profile-even the negative ones.
While it may be uncomfortable, this habit lets your patents know that you take their reviews seriously and that their opinions matter. Express your interest in rectifying the problem and be as polite as you can.
If a review has already been left on your site, it may be difficult to remove it. Going for a lawsuit may be an option but it is not the best idea. You should resort to it only if everything else fails.
The process is long, expensive, and it may lead to unnecessary drama. It does not guarantee you that the negative review will be taken down.
It is easy to remove a negative review if it violates the editorial policy. The following are some of the reasons why a review may be taken down.
1. If the language used is vulgar or hateful
2. If the comments on the review are not related to the patient's health experience or the quality of care they received
3. If the review contains the full name of another patient or potential patient
4. If the review contains personal website links
5. If the content of the review is controversial or illegal
6. If the content of the review is discriminatory. No reviews should discriminate against race, sexual orientation, gender, religion, status, or disability.
7. If the content of the review is graphic or obscene
8. If the review markets other products or services
9. If the review contains pictures that you do not have rights to use or distribute
10. If the content of the review is off-topic
11. If the review endorses or advertises certain brands or pharmaceuticals
If a review on your site violates the policies of Healthgrades, you can flag it. Healthgrades will review it and take it down if they agree with you. It is not possible for them to take down a review just because you do not like it. The point of the site is to help patients find honest reviews.
If you wish to mitigate the damage done by your negative reviews, you should try to generate positive reviews. If there are more positive reviews than negative ones, your profile will rank highly. Patients are likely to choose you if you have lots of reviews.
If a negative, defamatory, or false review on Healthgrades has hurt your reputation as a medical practitioner, you should consider seeking legal action. Take this step only if the review is legally considered as defamatory.
Contact Healthgrades if you have trouble deleting a review. There are lots of ways to contact them. The best way to get help is by speaking to an agent on the phone. Other ways to get support include email and the help desk.
After thousands of Healthgrades.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I remove a review from Healthgrades? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Healthgrades.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Healthgrades.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I remove a review from Healthgrades? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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