Step By Step Guides for Solving Hermes.com Issues

Instructions to help with popular customer service issues

Popular Hermes.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Hermes.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Hermes.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Hermes.com customers

I have missed my delivery today, my parcels have been dropped off at a different locati...
I took a parcel into my local shop to send off, used the machine with the shop keeper s...
Hermes have delivered a parcel I sent to my neighbour with a returns label on it, and n...
I want to speak to an operator but can't find a way to do so. I had a missed card but...
I got an email from Hermes that my parcel has been delivered but I didn't receive it my...
The tracking says parcel damaged can’t deliver
My parcel didn't turn up yesterday ** Dec as it shud have done between *-*pm. I booked...
I got an email that my parcel has been delivered but I didn't receive it ..my tracking...
The wrong postcode was put on my order
I ordered stuff on Friday and paid for next day delivery but it’s now Sunday and no par...
courier cant find my address *** newlyn house ** benhill wood road *sutton*surrey *sm...
my parcel has arrived soaking and damaged and we answered the door as soon as they knoc...
My parcel track no **************** has been at the National sorting hub since December...
there is a technical fault the courier has trouble finding my address
I had a message to say my parcel is due today between * and * so I waited for it but no...
Dropped off parcel to one of their collect points in harlow on **th November. Last upda...
Two weeks ago tomorrow, Dec **, I booked for Hermes to collect a parcel to be delivered...
Hi, I arranged a collection for today but no longer require as the item was collected o...
See more issues reported by Hermes.com customers

Does GetHuman write how-to guides because they are a partner of Hermes.com?

GetHuman has no affiliation whatsoever with Hermes.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Hermes.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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