How Do I Return an Item to HobbyTron?

HobbyTron has a very lenient return policy that is easy to follow. You need to contact customer service and get an RMA number. You then have 30 days to package up the item and ship it back, ensuring it in case of damage or loss in transit. Please note that HobbyTron does not accept returns of opened packages or items not in resellable condition.

Nov 7, 2023

It's always a little disappointing when you realize that something you ordered online doesn't quite live up to your expectations. Maybe the product was defective, or perhaps it just wasn't what you were expecting. Either way, returning items can be a hassle and a half. Luckily, HobbyTron has an easy return policy. If the package is unopened and in resellable condition, they'll happily accept it back. What you need is to follow the proper guide. Find out more about the returns process.

What is HobbyTron's Return Policy?

HobbyTron accepts returns of unopened packages as long as the product is in resellable condition. If you're not sure whether or not your package can be returned, get in touch with their customer service team.

How Do I Return an Item to HobbyTron?

Here is how to return an item with HobbyTron;

  1. To return an item to HobbyTron, you'll need to obtain a Return Merchandise Authorization (RMA) number. You can do this by contacting their customer service team. Please have your order number handy.

  2. Once you have your RMA number, you can package up your item and ship it back to HobbyTron.

  3. You'll need to pay for the shipping costs yourself and be sure to insure the package in case of damage or loss in transit.

Please note that HobbyTron does not accept returns of opened packages or items not in resellable condition.

Do You Need to Present Your Receipt?

You will need to present your original receipt to receive a refund. If you do not have your original receipt, don't hesitate to get in touch with HobbyTron's customer service team for assistance. Your original receipt is crucial because it serves as proof of purchase. Without it, HobbyTron may not be able to process your return or refund.

What Is the Time Element in the Return Policy?

HobbyTron's return policy is time-based. You must contact their customer service team within 14 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number. Your package must be shipped back to HobbyTron within 30 days of receiving your RMA number. If you do not meet these deadlines, your return will not be accepted.

Is There a Quick Way of Getting What You Wanted?

Fortunately, there is a quick way to get the product you want. Here is how to go about it;

  1. Return the item you have fast to the company.

  2. You will need to wait for the company to accept the return. This is after a physical inspection of the item.

  3. Then, make a separate purchase for the new product. This policy stands for any product that is bought on HobbyTron.com. Please refer to the warranty policy that came with your purchase of defective items.

This way, you're guaranteed to get the product you want as soon as possible. If you're not happy with your purchase, be sure to reach out to customer service for assistance.

How Long Does the Refund Take?

Refunds usually take around two to three weeks to process. This time frame may vary depending on the company and the item you're returning. You should receive an email notification when your refund has been processed. If you don't, be sure to reach out to customer service for more information.

When Will I Get My Money Back?

You will receive your money back in the same form as your original payment. If you paid for your order with a credit card, your refund will return to that card. Your refund will be deposited into your PayPal account if you used PayPal. It's important to note that some companies may take a few days to process refunds, so be patient.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Return an Item to HobbyTron?

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