How do I return an item or exchange a defective item with HobbyTron.com?

A simple 7 step guide for solving this common HobbyTron.com problem quickly and effectively by GetHuman

1
Hi, to start a return, you will first need to go to www.hobbytron.com
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Then click "Contact us"
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Then request an RMA (Return of Merchandise Authorization) from the company. This will begin the return process on the company's side
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Once the company processes your RMA (usually within 24 hours), they will send you an email with a return slip.
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Put that email and return slip in the package and send it to the company at 28904 Avenue Paine, Valencia, CA 91355
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Returns needs to include all parts and packaging and can take 2-3 weeks for the company to process.
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If you need to speak to someone at any time about your return, here's the best number to do so- call HobbyTron.com here. Let me know if that helps!
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of HobbyTron.com customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I return an item or exchange a defective item with HobbyTron.com?; I need parts for my AK** cybergun.I have been trying to talk to you for a long time!; How do I get a refund from HobbyTron.com?... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 43 minutes to get through these steps according to other users, including time spent working through each step and contacting HobbyTron.com. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for HobbyTron.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like HobbyTron.com that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I return an item or exchange a defective item with HobbyTron.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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