You probably spend a considerable part of your day in your home, right? Homeowners often buy interior design items to make homes more lively and comfy. You can decide to make partial or complete home makeovers. To do so, you need to purchase items from a home improvement company. Later, you can hire the services of a contractor to fix the issues for you.
Home Depot is a home improvement retailer that serves millions of customers in the United States. It sells a myriad of products, including furniture, bathroom appliances, hardware, paint, and heating and cooling appliances. To enable a seamless shopping experience, the company places its products into categories.
Clients can create online accounts and buy goods at the comfort of their homes (or wherever you are.) The process of paying for the products is similar as well since you make digital payments. As much as online shopping for home appliances is convenient and easy, you may decide to reverse your order for reasons best known to you.
The process of canceling an order isn't as straightforward as making a purchase, so we've developed this guide to help you out. Check out the steps you can follow below.
How to cancel online
Home Depot allows its customers to cancel orders for products they've purchased. To begin the cancelation process of your delivery/ship-to-home order:
It's important to note that you may cancel your order within the first 45 minutes after making the purchase. And if it's too late to cancel, you can always return the items per the company's return policy. For individual items and the orders you purchase with a gift card, you have to contact the customer support team. Customers who want to speak to customer care agents regarding cancelations can use the options below.
Customer support via phone
Home Depot has a phone number that its customers can use to reach out to service representatives. The agents will help you cancel entire orders, individual items within orders, and orders you have paid for using gift cards only. Additionally, they can follow up on previous cancelation orders. It would be best if you had your original payment information handy when calling the staff.
A second way to get hold of customer care agents is via live chat. This is a quick way of reaching the company's employees if you don't prefer in-person communication. The online platform enables customers to get real-time support, even though it's via chat. Live chat customer care agents are available 24/7, and they can walk you through the cancelation process from the beginning to the end.
Online help page
The online help desk is another way of communicating with customer service agents. It has various help topics that customers can select, and an agent will get back to you. You can then submit your cancelation issue and get the help you need.
After thousands of Home Depot customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Order from Home Depot? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Home Depot if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Home Depot in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Order from Home Depot? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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