Step By Step Guides for Solving Issues

Instructions to help with popular customer service issues

Popular How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve customer care issues, it is something that we often do for larger companies. A larger company example would be our Chase how to guides page. And also our Microsoft - Tech Support guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

Where is my refund? Yes this was a horrible experience. I received an email that my roo...
I have coupon of a $*** that I was given or credited last year round ******* and was to...
I never booked with but payments came out of my debit card
I can't login in, I have a new phone. And a new card. Plus I've a free n
I. Need to recover my account. An rest my i password.
Hotel we booked was horrible. Dogs barking and the room key they gave us went into a ro...
Reservation No. ************** * I recently made this reservation through your site...
Would like to change my current trip stay. Rebook at another hotel. *****************I can't get thru to ask a general question and there are no answers on webs...
I just need to simply change my reservation from * to * people it was an error...
My accounts need to be combined into one account so that I can collect my rewards pionts.
I need to update my accounts to collect my points and redeem.
I booked a reservation through, ***************. Dated ****-********* at Pa...
I reserved a room at Arya and I called last night to cancel. But I got charged anyways...
Why is my free night locked after ** stays.
i*I have a new e mail address.**OLD ONE IS CANCELLED .
I am a hotel that recieved a virtual card that is declining.
Reward nights are missing. I've tried several times to rectify this problem with no avail.
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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