Hotels.com provides several options for guests who need to contact customer support. These options make it easy for you to reach out using the option that's most convenient for you.
The easiest way to contact hotels.com is to call customer service directly. You can call the toll-free number and speak with a customer service agent to get any questions or concerns resolved. You can also call to request information regarding a booking or a potential booking. Customers can call customer service 24/7 to get questions answered, make inquiries, or cancel bookings.
You can also email hotels.com if you have questions or concerns. You'll need to provide identifying information if your call is in regards to a booking. Additionally, the customer service agent will need identifying information to answer any questions you may have. You can change, cancel, or inquire about a booking by emailing hotels.com. Customers can email email@example.com to get answers or ask questions, as well as cancel bookings.
You can also reach out to hotels.com and cancel, book, or inquire about a booking by using the hotels.com chat function. You can visit the website and choose the chat function to speak with a virtual agent. You will also have the option to choose the contact us function for other methods of communicating with customer service. Both the chat function and contact us function will allow you to get answers to your questions or help with any issues or concerns you may have.
The mobile app is also a good resource for contacting hotel.com. Users can use the contact function to utilize different ways to contact hotels.com via the mobile app. This is a convenient way to contact customer support because your communication will automatically be attached to your account, through the app. This may eliminate the need to provide a lot of information. If you initiate contact through the mobile, customer support will know which account to review to get questions answered or to cancel or fix any issues as requested.
After thousands of Hotels.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Contact Customer Support with Hotels.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Hotels.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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