HughesNet is one of the top providers of high internet speeds and phone services to clients and operates in 17 states. The company also provides automation and security services to some of its residential clients. With HughesNet, you can always have an in-home Wi-Fi experience that allows you to connect many devices over a wireless network and provides fast connectivity throughout your house. As a result, you can watch on-demand games and also stream them online. Also, you are guaranteed reliable customer service if you encounter any problems around their internet workarounds. To determine if you can adopt HughesNet Internet services, below is a discussion of some considerations you should take based on customer reviews.
Most U.S. telecommunication companies experienced a rise in their customer satisfaction rates recently, but HughesNet still shows gradual growth in this department. The American Customer Satisfaction Index released annual results based on the services and deals offered by different cable internet companies. The survey released showed that HughesNet's customer satisfaction rate is still at 1.01 out of five.
Recently, HughesNet received a rating of 621 out of 1000 according to J.D. Power, although the industry continues to have the lowest ranking compared to all the 46 sectors based on the ACSI reports. HughesNet received a positive rating as the best internet provider in rural areas and appeared among the top satellite internet providers in America. HughesNet also ranks seventh in the internet services market. This score was because of customers who gave HughesNet an unfavorable rating of the overall ISP.
Most of the clients who were talked to about HughesLink cable service complained of poor customer service. One client complained that he had installed the service for only three months and had to change his modem three times and schedule an appointment with a technician twice. As such, the customer was asking for compensation for poor services offered by the company.
Why customers choose HughesNet as their internet service provider:
Why current customers recommend HughesNet cable:
Do HughesNet customers wish they had gone with Comcast?:
After thousands of Hughesnet customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Is Hughesnet Internet Service Any Good? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Hughesnet if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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