How Do I Recover My Hulu Account?

Learn how to recover your Hulu account quickly.

Hulu is an American-based subscription video-on-demand service that is majority-owned by The Walt Disney Company. Hulu was founded in 2007 and has over 30 million users. The products offered by Hulu include streaming media, video on demand, and television on demand. If you currently have a Hulu account that you can't seem to get into, follow these simple steps to recover your Hulu account.

Recover Your Hulu Account Password

  1. Go to

  2. In the top right corner, select 'Log In.'

  3. At the bottom of the pop-up screen, select 'Forgot your email or password?'

  4. Enter your email address and click 'Send me a reset link.'

  5. Click on the reset link in your email inbox and follow the prompted steps to reset your password.

  6. Sign in to your account.

  7. You will receive an email confirming your password has been updated.

Forgot Your Hulu Account Email Address

  1. Go to

  2. In the top right corner, select 'Log In.'

  3. At the bottom of the pop-up screen, select 'Forgot your email or password?'

  4. On the new screen, select 'I don't remember my email address.'

  5. You will need to provide some details to help Hulu find your account. Fill out the form with your personal details such as:

    • Last four digits of the credit card on file

    • Credit card expiration date

    • Billing zip code

    • Year of birth

  6. Select 'Continue.'

  7. If you provide the correct information, Hulu will inform you which email address is on file with your account.

Contact Hulu Customer Service for Help

If the above options don't seem to work for you, you can choose to call into Hulu's customer support team. Hulu doesn't have a live chat option, so you will have to call in for support.

You will need to provide some personal and account details so they can verify your identity. Next, the customer service representative will try to walk you through some troubleshooting steps until you get back into your account. Make sure to keep the customer service agent on the line until you have successfully logged in.

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How Do I Recover My Hulu Account?

Why Did GetHuman Write "How Do I Recover My Hulu Account?"?

After thousands of Hulu customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Hulu Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Hulu if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Hulu Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Hulu in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Hulu Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Asked 2 years ago
Updated a year ago
Viewed 228,214 times
Hulu account recovery
Hulu account locked out
Hulu forgot password
Hulu forgot email

What customers are saying about this and similar problems

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