How Do I Request a Refund to a Gift Card from Hulu?

If you paid for a Hulu subscription with a gift card and got charged for something you didn't want, you probably want to get a refund applied to your gift card. In most cases, Hulu will not issue refunds. However, it will consider things on a case-by-case basis. To have your case considered, contact Hulu's customer service department.

If you got a Hulu subscription with a Hulu gift card and forgot to cancel it at the end of a billing period, you then got billed for a new, paid month of service. If you don't want it, or if something else went wrong with your Hulu service, you may be wondering if you can get a refund applied to your gift card. To learn more, read on.

Hulu's Refund Policy

Hulu considers it the customer's responsibility to cancel their subscriptions before being billed. Furthermore, the company will not give partial refunds for partially used billing periods. Instead, as a general rule, once a billing period starts, you will get service until the end of the billing period, and any cancellations during that period will not take effect until the end. Hulu will, therefore, not issue refunds in most circumstances.

However, if you believe there were special circumstances to your case, such as service problems or other technical issues, the company might make an exception. You must contact Hulu's customer service department to find out if this is possible and explain your situation. The representative may be unable to authorize one themselves and may have to take your case to be reviewed by someone else first. If a refund is issued, it will most likely be a gift card credit.

Does Hulu Have a Customer Service Phone Number?

Hulu actually has two customer service phone numbers, so the wait should hopefully not be too bad.

Does Hulu Have a Customer Service Help Forum?

Hulu also has a help forum. If the phone line wait is too long, the forum can be more convenient.

Does Hulu Have a Customer Service Chat or Email?

Hulu doesn't have either a chat or email for customer service. If you want to ask for a refund, you must either use the phone or the help forum.

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Why Did GetHuman Write "How Do I Request a Refund to a Gift Card from Hulu?"?

After thousands of Hulu customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Request a Refund to a Gift Card from Hulu? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Hulu if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Hulu Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Hulu in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Request a Refund to a Gift Card from Hulu? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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