How do I get a refund from Hulu?

A simple 7 step guide for solving this common Hulu problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the account, Email address on the account
We see this happen all the time. Users think they cancel their payments and want to opt for the free version, and they never receive an email confirmation so the account isn't exactly cancelled. Not to worry, we can help you get your account cancelled and refunded. Before you call make sure you have the dates of the charge, the reason for why the charge should be reversed, and any supporting evidence.
Once you have your information collected, go ahead and open this link in a new window.
Select the option to send them an email
In the box titled "Tell us what's happening" there's is where we want to spend some time detailing the issue. Notice that there's a 30 character limit so you can't say just "I want a refund" and it's better to carefully lay out the details of why you would like a refund, and that you thought your account was cancelled and thus shouldn't be charged.
In the box below that enter your name
In the final box, enter the email address where you can be contacted.
Once you do that, take a minute to review your submission and then press "Submit"
Do you have this same issue? Get started now with our tips and tricks.
Start fixing my issue
Categorized:cancel huluhulu plushulu tvhulu showshulu movieshulu apphulu accounthulu plus costcancel hulu subscriptioncancel hulu accounthulu plus subscriptionhulu free
Author:The GetHuman TeamJanuary 15th, 2016

About this Step by Step Guide

After thousands of Hulu customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund from Hulu?; can i pay for a years subscription at once rather than monthly?; received a * month free trial card with a bose sound bar and when I tried to use it they told me it was expired; I don't remember account info and would like to cancel my account.; been two months my app will not open but im still being charged; I want to put a password in order to order movies or games how do I do this... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 11 minutes to get through these steps according to other users, including time spent working through each step and contacting Hulu. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Hulu Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Hulu that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund from Hulu? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Help from a Live Expert

We partner with a West Coast company with live support techs available 24/7. Take advantage of a special $1 one-week trial membership and chat with a real, live person now!
Chat With an Expert


Contact HuluHulu Customer ServiceMore Hulu How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact Hulu and solve Hulu customer service problems faster.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!