How do I recover my Hulu account?

If you are locked out of your Hulu account, if your account is disabled, or if you simply need to reset your Hulu password, here's how to do so.

There's nothing quite like a nice night in watching shows on your Hulu account. If those were your plans for tonight but you realized you can't access your Hulu account, don't give up just yet. If you have forgotten the email address or password associated with your Hulu account, you can still access the account. Follow the below steps to recover your Hulu account quickly.

Forgot Your Password

  1. Go to www.hulu.com

  2. Select 'Log In' at the top right corner of the screen.

  3. Select 'Forgot your email or password?' at the bottom of the screen.

  4. You will be redirected to a new screen. Enter the email address associated with your Hulu account and select 'Send me a reset link.'

  5. Open the email from Hulu and follow the instructions to reset your password. If you can't find the email, make sure to check your junk and spam folders.

  6. After resetting your password, you will now have access to your Hulu account.

Forgot Your Email Address

  1. Go to www.hulu.com

  2. Select 'Log In' at the top right corner of the screen.

  3. Select 'Forgot your email or password?' at the bottom of the screen.

  4. You will be redirected to a new screen. Select 'I don't remember my email address' at the bottom of the page.

  5. You may be asked to fill a captcha request to confirm you're not a robot. Complete this account and select 'Continue.'

  6. You will be asked to fill out a form with more details so Hulu can find your account. Some of the information you'll be asked to provide including the last four digits of the credit card on file, the credit card expiration month, year, and zip code, and your year of birth. Fill out the form and select 'Continue.'

  7. If Hulu is able to locate your account, your email address will appear on the screen. You can now go back to the Hulu main page and log in to your account.

If you subscribe to Hulu through an external vendor, you may have to recover your email address through that vendor directly. See instructions for different types of external vendors below.

If You Signed Up for Hulu Through Amazon

  1. Go to www.amazon.com

  2. Click on 'Accounts Lists' in the top right corner.

  3. Select 'Login & Security.'

  4. On the next screen, you should be able to see the email address associated with your Amazon account. Use this email address to sign in to your Hulu account.

If You Signed Up for Hulu Through iTunes

  1. Open iTunes and select 'Store.'

  2. Scroll down to the very bottom of the page and select, 'Account.'

  3. Click 'Manage.'

  4. A new window will appear with your Apple ID. The email address associated with your iTunes account will be the same email address associated with your Hulu account.

If You Signed Up for Hulu Through Roku

  1. Go to your Roku main menu, and select 'Settings.'

  2. Select 'System' and then 'About.'

  3. At the top of the page, the System info page will display the email address linked to your Roku account. The email address associated with your Roku account is likely the same email address that's used for your Hulu account.

If You Signed Up for Hulu Through Spotify

  1. Go to www.spotify.com

  2. Select 'Log In' in the top right corner of the screen.

  3. You will be redirected to a new page. This screen should show your email address for Spotify. The email address you use for your Spotify account is likely the same as your Hulu account.

If at any point you have trouble with the above steps or are still not able to access your account, you can reach out to the Hulu Customer Service team via phone. The Hulu Customer Service team is only available through phone, as there is no live chat or email address for support. The Hulu Customer Service team is available 24/7 a day, seven days a week.

How do I recover my Hulu account?

Why Did GetHuman Write "How do I recover my Hulu account?"?

After thousands of Hulu customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I recover my Hulu account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Hulu if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Hulu Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Hulu in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I recover my Hulu account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked 4 months ago
Updated 4 months ago
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