How Do I Get My Policy Information and Number from Humana?

Losing policy information and number is one of the most challenging things policy buyers face. This is because they are not able to apply for claims in case of anything. For you to extract your policy information and number, you can contact Humana Insurance through phone, in-person, and online help.

Humana is an insurance agency that mainly deals with health insurance services. The firm operates in different segments, including healthcare, group, and retail services. The retail segment encompasses products sold on a retail basis to people, including supplemental and medical benefit plans such as state-based Medicaid and Medicare contracts.

The Group and Specialty segment encompass employer fully insured medical products that are sold, including military, vision, and dental services and other voluntary and supplemental health benefits. Finally, the healthcare services segment offers clinical care, pharmacy solutions, predictive modeling, and informatics services.

As a Humana member or a new customer, you'll have easy access to them online in four ways.

  1. Through their communication form on their website
  2. Through emailing them
  3. Through a live chat with one of their agents that will be available on their web chat
  4. You can contact Humana directly by calling their customer care, who will help you directly.

Their website is secure and can easily be accessed via your phone, laptop, or computer.

  • Examine your benefits and claims.
  • Read and download your critical plan documentation and member information, including your Humana member ID card
  • Find Humana-accepting physicians and pharmacies.
  • Check your Humana plan's current Drug List to discover which prescription medications are covered.
  • Tell Humana how you want to get information from them via mail, email, or text message;
  • Get answers from a Customer Care professional via secure messaging.
  • Pay your monthly premiums online, set up automatic payments, and request electronic statements.
  • Look for savings and discounts offered by your plan.
  • Learn about programs and services that can help you live a healthier lifestyle while saving money on healthcare.

If you haven't already registered, visit the Humana website for registration. Here are a few steps to uide you.

  • Select "Get Started" from the drop-down menu. On the following screen, click "Member - All other members."
  • To register for MyHumana, fill in the essential information. You can register by entering the Humana member ID number that appears on your Humana member ID card. Every person on your plan has their own MyHumana account.

If you have already registered, go to to login in to your account.

  • Go to to download our MyHumana mobile app and access your plan information on the go.
  • The MyHumana Mobile app makes it even easier to view your plan details. You can do the following using MyHumana Mobile:
  • Show your Humana member ID card.
  • Locate a doctor or urgent care center in your network
  • Compare prescription prices and look for lower-cost alternatives
  • Review your claims o Fill your meds at RightSource
  • Set up medication reminders and sign up for refill notifications

Whether you have lost your policy information or number, you can contact Humana Insurance to get your details. However, you must be ready to trace your Humana policy information and number with some basic information. Some of the information you will need includes:

  • Your full name
  • Your date of birth
  • Your driver's license
  • Your address
  • Your phone number
  • The type of information you will need for your policy

After you have collected all this information to facilitate checking for your information, there are several ways in which you can get your information and number.

How Do I Get My Policy Information and Number from Humana?

Why Did GetHuman Write "How Do I Get My Policy Information and Number from Humana?"?

After thousands of Humana customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get My Policy Information and Number from Humana? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Humana if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Humana Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Humana in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get My Policy Information and Number from Humana? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 2 years ago
Updated 2 months ago
Viewed 1,027,208 times
How do I get my policy information and number from Humana?
Look up your benefit details
contact Humana

What customers are saying about this and similar problems

I Don’t want to be in Human Because No one told me I had to pay I want out today !!!
Recurring payment failure for non active membership im not paying for
Recurring payment failure for a membership that was closed months ago
Recurring payment failure for a membership that was closed months ago
I am vacationing in Singapore and I am not able to access Go*** and Centerwell Pharmacy...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!