How Do I File a Complaint About the Property to Hyatt?
If you have a complaint about your stay at the Hyatt hotels, go to the Share Feedback on a Recent Stay page on the official website and fill out the required information. You'll need to provide your name, contact information, reservation details and the details of your complaint. You'll also receive an on-screen confirmation as soon as the form is received. Hyatt may contact you to resolve the concern.
Do you have an issue with your recent stay at Hyatt? You can file a complaint about the property you stayed at by completing an online form. After submitting the form, you'll receive an on-screen confirmation telling you that Hyatt has received your comment or complaint. They will look into it and reach out to you if they would need more information or if they already have a resolution.
Sharing Feedback on Your Stay
To file a complaint with the hotel chain, simply go to the Share Feedback on a Recent Stay page on the Hyatt website and fill out the required fields. You'll need to provide Hyatt with contact information including your name, last name and address. Hyatt will also need your confirmation number or hotel dates and the feedback type. You can select Service Feedback if you have a complaint about the services offered or Stay Feedback when you have a complaint about the property.
Fill out the Feedback field and provide more details about your complaint so that Hyatt can look into it and provide you with a better resolution. You need to also choose a Contact Method in case Hyatt wants to discuss the issue further. If you have questions about the online form or if you prefer to talk to them, just contact Hyatt Customer Support.
Website Feedback Form
If your complaint is regarding booking a hotel, retrieving a bill, cancelling a reservation or booking with points, go to the How is Our Website page and fill out the required fields.
You can also write your suggestions on how Hyatt can better improve their website. For other issues with your Hyatt current or future stay, don't hesitate to get in touch with Customer Support.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Hyatt Hotels and Resorts Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Hyatt Hotels and Resorts in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I File a Complaint About the Property to Hyatt? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.