How Do I Track My Order from Ikea?

Learn how to track an order from a recent purchase with Ikea and find out when it's going to be delivered

Ikea is a retailer that sells ready-to-assemble furniture, as well as home-good products. The Swedish company was established in 1943 and now has over 430 locations worldwide with shipping around the world. Ikea is best known for its affordable pricing and modern looking pieces.

If you have recently made an online purchase from Ikea and need to track your order, follow the steps as outlined below.

Track Your Ikea Order Online

  1. Go to
  2. On the top of the screen, in the right corner, select the person icon and click on it.
  3. Enter your email and password and log in to your account.
  4. At the top of the screen, select ‘Track My Order.'
  5. Enter the order number and the email address or phone number provided with the order. You can find the order number on your purchase email confirmation. You can also find the order number under the 'My Orders' section of your Ikea account.
  6. Select ‘Find Your Order.'
  7. Tracking details will display on the next page.

Call Into Ikea Customer Support

If tracking your package online isn't working for you, you can call Ikea's customer support line. You will need to verify yourself as the account owner by providing some details such as the order number, your name, and the delivery address. Explain to the customer service agent what your difficulties were with tracking the order online and ask for a shipment update.

You may wish to ask the customer service representative to send you the updated tracking information in an email for your records.

Contact Ikea Customer Support Via Live Chat

Another option is to reach out to Ikea's Customer Support through their live chat function. The customer service agent will either walk you through some troubleshooting steps or track the package for you. You will need to provide the order number and either your email address or phone number.

You may wish to ask the customer service representative to send you the updated tracking information in an email for your records.

How Do I Track My Order from Ikea?

Why Did GetHuman Write "How Do I Track My Order from Ikea?"?

After thousands of Ikea customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Track My Order from Ikea? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Ikea if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Ikea Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Ikea in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Order from Ikea? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 3 years ago
Updated 2 years ago
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