How Can I Get into My Instagram If I Forgot My Password and Email?

This article discusses the various methods for regaining access to your Instagram account after you have lost it. Detailed instructions are given for how to regain access with your username or email address, with your phone number, and with your Facebook account. Suggestions are also provided for what to do if none of these options are possible.

Apr 28, 2020

It can be easy enough to forget passwords, lose access to email accounts and break or lose phones. If you have lost access to your Instagram account because of one of these problems, there are a number of different ways you can get your access back again. Read on to learn how.

If You Forgot Your Instagram Password

If you lost your password but still have access to the email address linked to your Instagram account, the fix is easy.

1) Open the Instagram app.

2) Tap Forgot Password.

3) Enter your Instagram email address or username in the text field provided.

4) Open the response email you receive and follow its instructions.

If You Lost Access to Your Instagram Email

If you have access to the phone linked to Instagram account, the fix is still easy.

1) Open the Instagram app on the phone associated with your Instagram account.

2) On an Android phone, tap Send an SMS. On an iPhone, tap Phone.

3) Read the text message that is sent to your phone and follow its instructions to reset your Instagram password.

If You Lost Access to Both Your Email and Phone Number and Have a Linked Facebook Account

If you linked a Facebook account to your Instagram account, do the following:

1) Open the Instagram app.

2) Tap Log In with Facebook. A request for authorization to use your account profile information will appear.

3) Tap on the OK button on an iPhone and the Continue button on an Android phone. You will be taken to the Facebook login page.

4) Log in to your Facebook account. This will log you in to your Instagram account.

5) Go to your Profile on the Instagram app.

6) Tap on Edit Profile.

7) Enter a new email address and/or phone number that you do have access to in the text field provided.

8) Tap Done on an iPhone and Submit on an Android phone.

If You Lost Access to Both Your Email and Phone Number and Have No Linked Facebook Account

1) Open the Instagram app.

2) Tap on Forgot Password.

3) Tap on Need More Help.

4) Follow the instructions provided to open up a support ticket with Instagram.

One of these options should allow you to get access back. However, if you have not been able to use any of them, you might be able to get help from the company providing your email service. Most of them have an option for what to do if you have lost access to your email account. Contact them to see if they can help you regain email access, which would then give you back your Instagram account access. This should be especially easy if you have another email account linked with the one you cannot access. Many email providers request that you do this.

If you need further help getting access to your Instagram account back then you will need to contact their customer support services. Instagram has a help desk, a live chat option, and a customer support phone number. Contact information for each of these options can be found here.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Can I Get into My Instagram If I Forgot My Password and Email?

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Why does GetHuman Write How-to Guides for Instagram Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Instagram in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Get into My Instagram If I Forgot My Password and Email? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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