Complex passwords can be quite hard to remember at times. Whether you have completely forgotten the password and email for your Instagram account or somebody else has changed the details without your permission, there is still something you can do to access your account.
Use Your Mobile Phone Number
If you do not remember your password and email address, you can use your phone number to recover your account. Follow the steps below:
If you are using an Android device click on Send an SMS.
For an Android device you will need to select on the top-right side of the device's screen.
Given that you are working with an Android gadget, clicking the link will take you directly to a password reset page. Type in your new password two times and click on Reset Password prior to being redirected to your account in a browser. From here you can open Instagram and access your account using your new password.
If you want to reset your Instagram password via an iPhone, but cannot access your original email address, simply select Edit Profile on the profile page and input a new email ID into the email account field. At this point you can click on Done (top-right side of the screen), click on settings gear, and choose Reset Password. A link will be sent to your new email account.
Use Your Facebook Account
You can also access your Instagram account via your Facebook account if you have forgotten the password and email. Use the following steps:
You should note that this method only works if you had previously linked your Facebook and Instagram accounts.
For an Android device, choose Continue as [Your Name] rather than OK.
Use Your Username
This method does not apply to Android devices.
After thousands of Instagram customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How can I get into my Instagram if I forgot my password and email? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Instagram if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Instagram in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How can I get into my Instagram if I forgot my password and email? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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