In today's ubiquitous social media sphere, there are few things worse than getting your Instagram account hacked. It is a critical situation. A hacker can do whatever he/she wants with your account and can entirely damage your online reputation. This could be devastating news particularly if you use Instagram as a platform to earn an income. The key is acting fast once you realize that your Instagram account has been breached. Much is at stake and though it will be difficult your account can still be salvaged. The actions you take if your Instagram account is hacked depends on whether you can log in to your account or not. The latter is more severe.
If You Can Log in to Your Account
If you can still log in to your account but it has been hacked, there will be suspicious activity that will make you suspect possible hacking. Suspicious activity includes posting of content you have not authorized and appearance of comments not made by you.
One of the measures you can take is changing your password. Changing your password can be done by either resetting it or sending yourself a password reset email. It is the easiest way to recover control of your account.
If You Cannot Log in to Your Account
A malicious hacker will lock you out for your Instagram account right from the beginning. However, it is still possible for you to regain control of your account by doing the following:
If Your Email Address Has Been Changed
The more malevolent hackers will not only change your password but your username or email address as well. Recovering such an Instagram account is more difficult than the two cases previously mentioned.
The first thing will be to check whether there is an email from Instagram notifying you of the request for an email address change. If so, Instagram will ask if you were the one who requested for the change. If there you did not, Instagram will send you a message with a link that will enable you to recover your account. Instagram will send an auto response message to your original email asking you to verify your identity using one or both of the following:
Once you have provided the required information and your identity has been confirmed, then Instagram will send you specific instructions that will help you recover your account.
After thousands of Instagram customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What do I do if my Instagram account was hacked? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Instagram if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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