Step By Step Guides for Solving JC Penney Issues

Instructions to help with popular customer service issues

Popular JC Penney How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common JC Penney customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing JC Penney customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other JC Penney customers

I have gone through this * times...with out getting a simple easy question. Pleas excus...
Would like to place an order. Can’t seem to get to a real live person
Im a jcp associate and I’m having trouble with our customers or employees calling our s...
Iyo trabajaba para jcp y salmon por la pademia y cuando y va a volver a la tienda me di...
Is it possible to speak with someone directly in customer service
I can't find my tracking number on jcpenney and would like to know where I can. The sig...
hi. pls get back to me soon
my problem is that I have not received what I ordered but was taken out of my checking...
On Nov *th I ordered * pair of Levi's mens **x** and * tee shirts size mens large.THE O...
Hi my name is jeteivia roberts I purchased a necklace from you guy months ago and it st...
I have a huge order with jcpenny all i havei is my user idcanuhelp
I am looking for my jcpeny order by.my user id only
Credit card charges and no order history listed.
I wanted to complete the survey with Emily for her help and closed the window too soon...
I ordered * cross necklaces on Oct. **st. However, I can't seem to be able to track it...
I need to make some payments to my credit card and I haven’t receive my statement bills...
trying to place an order
My order not received **************** . I want refund
See more issues reported by JC Penney customers

Does GetHuman write how-to guides because they are a partner of JC Penney?

GetHuman has no affiliation whatsoever with JC Penney, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of JC Penney have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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