The JC Penney Black Friday event features amazing discounts on kitchen appliances, clothing, jewelry, and home electronics. The best way to make an order for the JC Penney Black Friday event is online or by contacting the support agents. The sales are available on the JC Penney website at specified dates. Go through the fine print to ensure that you are getting maximum value from the Black Friday sales.
Placing Your Order
1. Open the JC Penney website and click on the option Catalogs
2. Click 'Request Catalog' and choose the catalog you wish to order
3. Enter the quantity you wish to order and then click 'Add to Bag'
4. Choose the option 'View Shopping Bag' or 'Checkout'
5. Log in to your account to complete the process
6. Enter your contact information and mailing address and click 'Continue'
7. Go through the order summary before checking out
Alternatively, you may get catalogs from the customer service counters in your local store. The 'Find a Store' option makes it easy to find a store near you.
Removing or Changing Items from Your Bag
JC Penney allows you to change the color, size, or quantity of your order while shopping. Go to 'My Bag,' and then 'edit item' or 'update quantity.' You also have the option of removing items from your bag. You can edit your bag even after checkout. If you have already placed your order, contact the customer service agents and they will help you adjust it.
If you need to cancel your order, contact the customer service agents within ten minutes. JC Penney processes orders fast so if you wait too long, it may be impossible to cancel. You can return your item after delivery if you don't want it.
If you wish to cancel your order for furniture or customized items, you must do it within three business days following the order date. You cannot return furniture special orders after acceptance.
Contacting the Support Team
If you need help making an order for the JC Penney Black Friday event, the support agents may help you. They may work with you to find discounts for your favorite items.
The best way to contact JC Penney is on the phone. It is the most convenient way to speak with an agent and you may get help for any of your problems. Live chat is a good alternative to phone support and the only other way to speak with a support agent.
If you don't need to speak with an agent, consider seeking help on Facebook or Twitter. They are great options as they allow you to learn from both the support agents and other JC Penney customers. You are likely to get answers fast as you will be seeking help in public.
Consider going through the JC Penney help desk before exploring other support options. Most customers use it as the first support option because it has answers to common questions. The help pages have plenty of helpful reminders and tips that may address your concerns.
After thousands of JC Penney customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Make an Order for the Jc Penney Black Friday Event? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting JC Penney if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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