How Do I Pay My Taxes with Jackson Hewitt?

Jackson Hewitt attracts many customers due to the convenient options it offers. It utilizes both advanced technology and in-office visits to deliver comprehensive options for filing returns. At times it proves to be challenging when trying to contact its customer service due to traffic. Not to worry, though. GetHuman provides useful information about Jackson Hewitt and other large organizations that could help with faster access to customer service, including how you can pay your taxes with Jackson Hewitt.

Jackson Hewitt is a tax-preparation service that helps millions of citizens across the United States to manage their taxes, including filing returns and pursuing refunds. The firm has nearly 6,000 locations in the United States, where 3,000 are in Walmart stores. Its experienced tax professionals work closely with clients, explaining the basis of paying taxes, including factors such as age, income, filing status, and whether they're claimed as dependents by others on their taxes.

Most customers acknowledge that filing for taxes can be hectic at times, especially for those who've undergone crucial changes in their lives recently, for instance, divorce or legal separation and healthcare issues, which could significantly affect their filing status.

It's advantageous to file your state and federal returns with assistance from Jackson Hewitt, owing to comprehensive guidelines and convenient options to choose from, both online and in-store. The firm offers an array of services, including:

  • Support for interest, unemployment, and W2 income
  • Full self-employment income and deductions
  • Property tax and both mortgage and student loan interest deduction
  • Claim dependents and schedule EIC with dependents
  • Secure storage and online access to your return, including automatic imports of previous year's records
  • Unlimited online support

Additionally, the firm advises clients to settle taxes owed to the Internal Revenue Service (IRS). In case they're unable to clear, it aids with setting up suitable installment agreements. If you have any tax concerns, here's how you can pay your taxes with Jackson Hewitt and avoid making costly mistakes.

How do I pay my taxes with Jackson Hewitt?

Jackson Hewitt provides the options of filing online or with a tax pro. Be sure to go through the Tax document checklist, a detailed list of items to prepare your tax return.

Filing Online

  • Visit the official website (
  • From the homepage, click on ‘Tax Filing' in the top menu bar.
  • Click on ‘Create an account' under the account with features that cover your needs. These accounts are Free, Deluxe, and Premier.
  • Enter correct details in the entry fields provided for first and last names, username, email, and password. You have to re-enter each to confirm.
  • Proceed by selecting security questions 1, 2, and 3 and their respective answers
  • Enter your mobile phone number
  • Check the box provided after going through the Disclosure and Consent to Electronic Communications, Terms of Use, and the Privacy Policy.
  • Also, check the box indicating ‘I'm not a robot' and submit by clicking ‘Create an account.'
  • From your logged in area, fill in the correct details of your tax information.
  • You could even download your W-2 directly into your return.

File with a Tax Pro

Under this option, you'll not do your taxes. A qualified Jackson Hewitt tax professional goes through the tax documents that you'll deliver, either by mail drop-off or uploading, and reach out when done for you to review and confirm. You can choose to:

  • File with drop-off or without the visit, where you enjoy the convenience of not waiting at the office as the professionals handle your tax filing. However, you need to create or log in to your MyJH account and confirm your identity to set up e-Signature, allowing you to sign in remotely.
  • File taxes in an office. It involves physically visiting the office for one-on-one interaction with a tax professional.

Alternative method

You could contact the Jackson Hewitt customer service team over the phone or Help Pages.

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Why Did GetHuman Write "How Do I Pay My Taxes with Jackson Hewitt?"?

After thousands of Jackson Hewitt customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Pay My Taxes with Jackson Hewitt? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Jackson Hewitt if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Jackson Hewitt Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Jackson Hewitt in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Pay My Taxes with Jackson Hewitt? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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