How do I get a refund for a JetBlue flight that was canceled?

A simple guide for solving this common JetBlue problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the ticket, Booking reference, Date of booking, Flight number, Billing address
JetBlue's policy is to refund you if your flight was cancelled and it was their fault. Depending on the kind of ticket you have, you will either be refunded to your original form or payment, or they will offer you a voucher for a future flight. Most tickets booked are non-refundable so in this case you will be issued a voucher, but if your ticket is a refundable ticket, then they will send the payment back to your credit card. The only way to request a refund is by speaking to someone in JetBlue's customer service department. When you are ready to call this number to speak to JetBlue. Let us know how it goes!
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Author: Adam • May 19th, 2017

About this Step by Step Guide

After thousands of JetBlue customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for a JetBlue flight that was canceled?; My flights got cancelled - I need to travel that weekend. **** - ****; Need to change one leg of my flight due to a family emergency.; Hi I am would like to check the status of my flight but I didnt recieve the comfirmation email.; need to change name on a reservation - misspelled son's name; What are the requirements for becoming a flight attendant at jet blue airlnes... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 21 minutes to get through these steps according to other users, including time spent working through each step and contacting JetBlue. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for JetBlue Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like JetBlue that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a JetBlue flight that was canceled? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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