How do I get a refund for a JetBlue flight?

A simple 2 step guide for solving this common JetBlue problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the ticket, Booking reference, Date of booking, Flight number, Billing address
According to the JetBlue website, you should know that the JetBlue refund policy states: "If your flight is cancelled for any reason, and you do not wish to reschedule your travel, you can request a full refund or a credit for future travel on JetBlue (good for one year) online via your emailed flight cancellation notice. Simply select the "Click here" button to get started. Once submitted, we will process your request within 7 to 10 business days. For refunds to Travel Bank: We'll notify you via email once your Travel Bank refund is complete. For refunds to Original Form of Payment: Refunds will be issued to the form of payment originally used to book the reservation. For credit/debit cards, please check with your financial institution. For JetBlue gift cards, refunds will be issued as a JetBlue service credit."
Unfortunately, you cannot submit a refund request online and you will have to call and speak to an agent. Use this number to speak to JetBlue. The key is to be nice and stay calm. It sounds crazy but customer service agents are more likely to help you out if you are nice to them so keep that in mind when you are on the phone with them!
Do you have this same issue? Get started now with our tips and tricks.
Start fixing my issue
jet blue
jetblue flights
jetblue airlines
jetblue com flights
jetblue reservations
jetblue tickets
jetblue airlines reservations flights
jet blue reservations
Author: Adam • May 19th, 2017

About this Step by Step Guide

After thousands of JetBlue customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for a JetBlue flight?; I would like to change my ticket to include * pieces of checked luggage; Because of a family issue I need to change my return date; I don't remember the hour of my flight and lost the confirmation number; I am wondering if I can get some kind of a credit or extension on a rebook of a flight I have made.; I want to bring lobsters and don't know any of the restrictions.... So we put together this guide to try to help. It has 2 step(s) to it. It takes an average of 20 minutes to get through these steps according to other users, including time spent working through each step and contacting JetBlue. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for JetBlue Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like JetBlue that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a JetBlue flight? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


JetBlue Phone Number
See current wait time and use the GetHuman Phone to reach JetBlue without waiting on the phone.
Contact JetBlueJetBlue Customer ServiceMore JetBlue How To GuidesSimilar Problems Reported by Others

GetHuman shows free information and tools to help customers contact JetBlue and solve JetBlue customer service problems faster.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!