You're looking to book a flight on an airline that budget-friendly and has fair customer service policies. Well, JetBlue fits the bill as one of the biggest low-cost airlines in America. And one of the best parts about JetBlue is what they do once your flight is cancelled. Read on to find out more.
Alerts and Flight Trackers
They say prevention is the best policy, but what about preparedness? JetBlue has a flight status alert that you are automatically enrolled in to receive real-time email alerts in case JetBlue cancels your flight. Plus you can also check the status of your flight via the online flight tracker and status here https://www.jetblue.com/flight-tracker-and-status#/ or on the JetBlue app.
Just select the type of search you want, by flight number or by route, and enter the needed information.
Tips and Policies
Being owed a credit is possible, but the amount given depends on when it was cancelled, or delayed. If your flight is cancelled within four hours of departure, the credit is $50. A credit of $100 is given if the cancellation happens after scheduled departure. The credit for delays ranges from $50 to up to $200 depending on the length of the delay.
If you booked directly through JetBlue via online, by phone or app, you don't need to contact JetBlue. You will receive an email from JetBlue within seven days of your scheduled departure date if your flight qualified for compensation. If so, you can look for it here https://www.jetblue.com/help/travel-bank-credits
Compensation if You Booked JetBlue via a Third Party.
JetBlue may not have your contact information, so it's best to call them here at least seven days after your scheduled departure to inquire about a potential credit.
After thousands of JetBlue customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Jetblue Airlines Flight Was Cancelled? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting JetBlue if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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