How Do I Get a Refund from Justfly?

Justfly is a Canadian company that does business in the United States as well. It is a travel agency like Travelocity, Orbitz, and Expedia where you can search a database for cheap flight deals. There are times when you make a flight reservation and then have to cancel them or make changes to your flight. While the law in the U.S. says if you decide to cancel your flight within 24 hours, the airline has to refund your money without any cancelation fees, Justfly, is based in Canada for one, and for two it is not an airline, it is a travel agency and therefore does not have to honor that rule. However, Justfly does allow you to cancel your flight for a full refund within 4 hours of making flight reservations. You can also get a refund if you decide to cancel your flight reservations within 24 hours but will have to pay a $19.99 cancellation fee. To cancel your flight reservations and get a refund from Justfly, click here to speak to a customer support agent now.

The answer to your question, "How do I get a refund from JustFly?" can be found right here in this article. Justfly is a Canadian online travel agency endorsed by aggregators, such as Kayak and a subsidiary of Momentum Ventures. Like Expedia, Travelocity, and Orbitz, travelers can go visit Justfly to find the best deals on flights. The company was created by a technological team of experts who have a lot of years experience in the travel industry. The team believes when it comes to the efficient issue of low-cost tickets, their platform has a user-friendly environment that is second to none. They have partnered with more than 400 airlines to assist their customers in getting the best possible prices and ensure their customers' vacations are flawless.

How do I get a refund from JustFly?

According to a law set forth by the United States Department of Transportation (DOT), if you cancel your ticket and request a refund within 24 hours of purchase, airlines must give you your money back even if the ticket is non-refundable. However, this does not apply to, as it is based in Canada and is not an airline; and therefore, it does not have to honor this policy.

Fortunately, Justfly does have a return policy available that allows its customers to cancel flight tickets within 4 hours with no cancellation charges. Justfly also offers an extended cancellation policy that allows you to cancel your ticket within 24 hours for a $19.99 cancellation fee. To cancel or change your flight reservations now, click here to speak to a customer support agent at Justfly. When you call, press "1" for US and Canada flights, press "2" for international flights, or press "3" to change or cancel an existing reservation. Keep in mind there may be a cancellation fee, in addition to the difference in the cost of your new ticket, if changing flights.

Another thing to note is that this is a somewhat new travel agency seeking new customers, and therefore, will work hard at building up your trust and may be willing to work with you under any circumstances. For this reason, you should always call the customer support line and speak to an agent with any issues you may have on requesting a refund for a flight, you recently booked and they may be willing to work with you to your satisfaction. Click here to contact a customer support agent now.

How Do I Get a Refund from Justfly?

Why Did GetHuman Write "How Do I Get a Refund from Justfly?"?

After thousands of JustFly customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund from Justfly? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting JustFly if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for JustFly Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like JustFly in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund from Justfly? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 3 years ago
Updated 3 years ago
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get a refund from JustFly
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