How Do I Cancel Service for Just Answer?

If you are looking for answers to important questions, you can sign up for "Just Answer" where they have experts with many years' experience and great credentials in many different fields. The platform currently offers a $1 trial membership, but in order to get this offer, you have to ask for it in chat on their website. After the 7-day trial is up, you will be charged a regular monthly fee to continue using the program unless you cancel before the trial expires.

If you want to know how to cancel your subscription service with "Just Answer", you are in the right place. This article contains all the information you will need to cancel your service with the platform, but before you decide to cancel here are a few things you should know about the service.

What is "Just Answer" and how can it Help You?

Everyone has questions they want answers to, but there isn't always someone to ask. This is especially true at night when most businesses are closed, and therefore, you have to wait until morning when they reopen again. But, what if you can't wait that long and need answers now? For example, what if your dog just had surgery and you are taking care of him at home when you suddenly notice swelling? What do you do when the vet is closed and won't reopen until the next day? This is where "Just Answer" comes in. It is a site that people can go to with questions that require a professional answer.

Are the Experts on Just Answer Trustworthy and Knowledgeable?

The site claims to only allow answers to questions from true experts who are trustworthy and experienced in their fields. In addition, the experts on the site must have credentials that are up to date and recognized in their area of expertise, such as a lawyer, veterinarian, or doctor's license or many years of experience working in their area of specialty. Every individual who applies as an expert on the site must go through a verification process where both their credentials and identity are verified. Once they are approved, the experts can start building up their ratings that are displayed on their profile, with peer reviews, customer ratings, and secret shoppers. The site uses algorithms to keep track of the experts. An advisory board set specific standards for the experts and those who fail to uphold them are removed.

Monthly Membership Fees

You can sign up with JustAnswer through a $1 trial for 7 days if you ask for the deal in chat. After that, you will be charged regular monthly membership fees unless you cancel before the 7-day trial expires. How much you are charged each month, is where it gets tricky. The program charges by the questions you ask where more complex questions cost more than those easier to answer. However, fees can range anywhere from $18 per month to $46 a month.

How to Cancel your Subscription at Just Answer

The site claims you can cancel your subscription at any time by visiting their website and following these steps:

  1. Click on "My Account" found at the top right corner of the page
  2. Next, click on, "Membership"
  3. After the membership page loads, click on, "Cancel My Membership".

If you have any problems or require more assistance, click here to contact a customer support agent at Just Answer.

Why Did GetHuman Write "How Do I Cancel Service for Just Answer?"?

After thousands of Justanswer.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel Service for Just Answer? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Justanswer.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Justanswer.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Justanswer.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel Service for Just Answer? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Justanswer.com

Asked 2 years ago
Updated 2 years ago
Viewed 862,814 times
Justanswer.com
Cancel service for Just Answer
End service for Just Answer
Terminate service for Just Answer
Stop service for Just Answer

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!