How Do I Track My Order?

A nice, hot drink is a great way to relax after a long day or warm up when the weather is cold. When you order equipment or pods from, you want to know when you can expect your order to arrive. You can track your order through email updates from, or from inputting the tracking number at the shipper's website. Orders can also be tracked from your account at

Many homes today come equipped with a Keurig. Users love the equipment options at Keurig along with the various types of coffee, tea and hot chocolate, all of which can be delivered straight to your door. How do you track your order? You can find out more about Keurig's shipping process by contacting customer support here, and below are ways you can track your Keurig order.

Tracking Your order

There are three ways you can track your order: via email, through the shipping company delivering your product and online through your account.


When you place your order, you will receive a confirmation email from outlining the details of your purchase. will then send you updates via email when your product is shipped. When you receive your shipping email, it will contain the name of the shipping company along with a tracking number.

Shipping Company

Once you have received your shipping email from, you can track your order with the shipping company. Open the company's website in your browser and look for the link to track packages. Enter your tracking number and you will get an update on where your package is in the delivery process.

Online allows you to track the status of your order online using the following steps:

  1. Open in your browser.
  2. Log into your account.
  3. Go to "Orders."
  4. Click on the order that is pending delivery to see the status of that particular purchase.

If you have not yet opened an account at, you can do so by completing the following:

  1. Open in your browser.
  2. Click on "Account" at the top of the page.
  3. Select "Sign Up" from the options available.
  4. Enter your first and last name, email address and create a password.
  5. Click "Create an account."
  6. Select the person icon at the top of the screen above the word "Account."
  7. Click on "Track My Orders" from the drop-down menu.
  8. From the order history displayed, select the order that is pending delivery to get the status.

When ordering from, you want to make sure you get your product as quickly as possible so you can enjoy a nice, hot drink. For more information and assistance on order tracking, contact customer service here.

Why Did GetHuman Write "How Do I Track My Order?"?

After thousands of Keurig customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Track My Order? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Keurig if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Keurig Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Keurig in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 5 months ago
Updated 5 months ago
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