Kickstarter: How do I change my credit card details?

A simple 4 step guide for solving this common Kickstarter problem quickly and effectively by GetHuman

Before you get started, be sure you have: Credit card number
Go to the project page
Click the "Manage" button
On the next page, click "Update Payment Method"
Enter credit card details then click save.
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Author: Adam • May 18th, 2016

About this Step by Step Guide

After thousands of Kickstarter customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Kickstarter: How do I change my credit card details?; I would like to edit the reward levels by adding to them but they have backers already. I would l...; I don't remember my kickstarter log in or password.; For no explicable reasons my Kickstarter page is suddenly down and I get this message when going...; Hello, I am typing this is again. Did you get the first one? My name is Marlin, I live on Big Isl...; Moving , need to change mailing address . No longer have email account linked to my account... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 106 minutes to get through these steps according to other users, including time spent working through each step and contacting Kickstarter. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Kickstarter Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Kickstarter that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I change my credit card details? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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