If you're a frequent traveler, you must have heard of kiwi.com. It serves as an effective search engine for travelers who want to book their flights and find out other travel logistics. One of the key benefits of Kiwi is that it comes with a wide range of exciting features that improve your research and booking process.
This simple website can change the way you and your friends look for flights online. In fact, Kiwi.com is a huge time saver loaded with lots of smart features that actually work in your favor. One of the most exceptional features of Kiwi is a special and wheelchair assistance option.
Special assistance is a term used to refer to privileges offered to senior citizens, minors, and people living with disabilities at airports.
You need to know the different types of assistance if you are traveling with a person who falls in any of these groups so that you request for the right assistance. The various types of special assistance available when you book your flight via kiwi.com include:
You can request for special and wheelchair assistance on kiwi.com by signing in to "manage my booking" option. Follow these steps to sign into your "manage my booking" on kiwi.com:
Visit the "manage my booking" portal and provide the following details:
Once you sign up and create an account, all the purchased flights that are associated with your email address will be moved to your new account automatically. You don't have to go through the complicated logins. If it doesn't happen automatically, be sure to contact the customer service department.
To request for special or wheelchair assistance on kiwi.com:
In most cases, the airport will provide this service for free. You will receive an email confirmation within 72 hours and a link to pay if there is any fee that you are required to pay.
Keep in mind that you can't request for any other additional service if there are less than 48 hours to go until your flight. If you wish to bring your own wheelchair, make sure that the dimensions are correct.
After thousands of Kiwi.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I request special assistance or wheelchair assistance from Kiwi.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Kiwi.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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