Kmart: What do I do if I haven't received my order?

A simple 6 step guide for solving this common Kmart problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account (if applicable), Password
If you haven't received your order there are a couple of things you can do. First go to here and sign into your account with your username and password.
Click My Account
Click Account History
Select the order you are searching for and look for the tracking number
You can either click the tracking number to find out where the delivery is, or you can enter it into
If you can't login to your account, you can find out where your order is by calling them. Here's the best number to do so call Kmart here. Let me know if that helps!
Do you have this same issue? Get started now with our tips and tricks.
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of Kmart customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Kmart: What do I do if I haven't received my order?; have not received email verfing order i placed; i want to make a complaint about a ring i bought about * months ago on the kmart website; Pharmacy hours in Laredo Texas for sundays; Cannot get no answser on my order. That i did not recieve; I cannot use the shoe** coupon code even tho it's advertised on the site! Can't use my surprise points either $***** help!!... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 28 minutes to get through these steps according to other users, including time spent working through each step and contacting Kmart. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Kmart Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Kmart that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our What do I do if I haven't received my order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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