Kobo Books Customer Service

Contact Kobo Books & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Kobo Books. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Kobo Books, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Kobo Books: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Kobo Books.
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Click below to show 1 more questions, answers, and complete guides to common Kobo Books customer support problems.

Contacting Kobo Books customer support

Below you can compare and contrast the 3 ways to contact Kobo Books by looking at which ones are the fastest and which ones other customers recommend the most for solving Kobo Books customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Kobo Books across the following channels: Web, Email, Twitter.

Phone number / contactWaitVotes
Online Help at kobobooks.com
Customer Service
< 3 hrs6
help@kobobooks.com
Customer Service
< 38 hrs4
https://twitter.com/kobohelp?lang=en
Customer Service
4 mins100

Recent reasons customers contacted Kobo Books:

PLEASE NOTE: *On Feb **, ****, I searched for a book in my eReader*desktop library, cal...
PLEASE NOTE: *On Feb **, ****, I searched for a book in my Kobo eReader*desktop library...
Hi. **Can you please help me retrieve the following purchased ebooks?****th Nov**: *Lic...
Bonjour, j'ai eu un probleme avec chat. Le probleme est que j'ai achet* * livres sur le...
icannot open my kobo it said problem withy files
When I open books I borrowed on overdrive my Clara HD says oops this document cannot be...
I bought a Kobo Nia for my husband for Christmas and I want him to have his own account...
Kobo plus on ereader and tablet. I cannot purchase book for kobo plus on my ereader an...
I don't have my password and they don't send a number to my email???? Cannot access my books
cannot download public library books to my kobo
I can not read my ebooks and my ereader is synchef
I purchased Find them Dead by Peter James it shows in my purchases but I cannot read it...
I want to cancel a parchase
Hi. I signed up for Kobo publishing with my email: *****@***.com and I signed out to co...
updated kobo app yesterday, now it cant recognize my reader when plugged in, we have re...

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Does GetHuman work with Kobo Books?

GetHuman does not work with Kobo Books's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Kobo Books at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Kobo Books's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Kobo Books at a Glance

Kobo Books has no phone number
Kobo Books has no chat option
Kobo Books has 1 customer email
Kobo Books has 1 help forumBEST
Kobo Books has 1 twitter handle
Kobo Books has no facebook page
Contact information overview

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