Kohl's is a department store founded in 1962; although, its origins date back even further. Today, it's the largest department store chain in the United States, and it boasts a generous return policy on its website. One major concern of online shopping is the chance that your order will be delayed or missing. No worries. You do have some options to help you if your Kohl's delivery winds up missing.
Before assuming that your Kohl's order has gotten lost, consider that your order may be delayed instead of missing. Waiting another day or two before checking your order status might be what you need to do. Sometimes carriers or mail services update their deliveries in the morning--before they actually place the item on your porch or in your mailbox. Checking the order status page will automatically send you to the carrier's website, which could could reveal updates for inclement weather--another cause for delays. Confirming your delivery address is another tip to ensure your parcel arrives safely.
If you have any questions, reach out to Kohl's customer service agents who are available every day.
Kohl's does its best to process orders as quickly as possible. Orders placed before 1 pm CST are typically processed the same day while it's the next business day for orders placed after 1 pm.
Missing items can be inconvenient and happen for many reasons:
Reach out to Kohl's customer support chat here, then click on the Ask Us button to speak to an associate.
Another choice if you've exhausted all other options is to reach out to your nearest local USPS office for help. You can also file a claim online regarding your missing items. Keep in mind that the claim will require as much information as possible including a description of each item and its value.
After thousands of Kohl's customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Should I Do When Kohl's Delivery by Usps Is Missing? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Kohl's if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Kohl's in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Should I Do When Kohl's Delivery by Usps Is Missing? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.