Step By Step Guides for Solving Issues

Instructions to help with popular customer service issues

Popular How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve customer care issues, it is something that we often do for larger companies. A larger company example would be our Lyft how to guides page. And also our JetBlue guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

I placed an order on on Mon, March **st, order * ********** in the amount of...
I've almost always gotten Kohls cash when I returned an amazon item to Kohls. Today I r...
On my order **********, one of the items is for pick up and should have been shipped to...
Can’t sign in. Says my info not correct.
My coupon was not lapplied
I placed a large order around * this morning..order number **********. It let use the...
What’s going on with that?
My rewards page says I have free shipping *Yet when I check out with $**.***I’m charged...
I made a purchase last week at kohls in Lima ohio. I was issued Kohls cash. I have lo...
What is my available amount on my kohls card
It won’t take my discount off.
I have placed an order with the wrong delivery address and would like to correct it now.
I have a **% offer and I shopped today in person at store closing time and the cashier...
Couldn’t open mystery deal link
Can't sign into kohl for order, doesn't let click
online payment is pending
When I tried to place an order - I wanted to use my $* kohls cash. It is in my wallet b...
Why my order is not completed
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Reference

Guidance for Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!