How Do I Close My Account on Kraken?

Deleting your Kraken account is a permanent process. Once your account is deleted, you will no longer have access to your funds or your account data. Be sure you follow the proper steps.

Closing your account on Kraken can seem like a daunting task. But with just a few simple steps, you can take care of it in no time. In this post, we'll walk you through the process step-by-step. So whether you're ready to close your account for good or just need to take a break from trading, we've got you covered.

Procedure for Deleting the Account

If you want to delete your Kraken account, here are the steps to follow:

  1. First, log into your account

  2. Go to https://support.kraken.com/hc/en-us/requests/new

  3. You will then be taken to the "Submit a Request" page.

  4. Create an email and in the "Subject" field, enter "Delete my account."

  5. In the "Description" field, enter a brief message explaining why you want to delete your account.

  6. Click on the "Submit" button.

Your account will then be queued for deletion, and you will receive an email confirmation. Call customer support if any problem comes up.

What Should You Do Before the Deletion?

Before you delete your Kraken account, there are a few things you should do first:

  1. Be sure to withdraw any funds you have in your account. Once your account is deleted, you will no longer have access to those funds.

  2. If you have any active orders, cancel them before deleting your account. Otherwise, you may lose out on profits or incur losses.

  3. If you want to keep a record of your past trades or other account data, be sure to export it before deleting your account. Kraken does not keep records of deleted accounts. Contact the customer support team if you have any issues.

How Long Does the Team Take to Act?

The Kraken team typically takes 24-48 hours to review and process account deletion requests. However, in some cases, it may take longer. Once your request has been processed, you will receive an email confirmation. There are a few things you can do to increase the chances that your account deletion request will be successful:

  1. Ensure you have logged into your account and submitted the request from the correct email address.

  2. Be as specific as possible in the "Description" field. Include any relevant information that might help the team process your request. Besides, you can reach out to customer support if a problem emerges.

Is the Deletion Permanent?

Once your account is deleted, it cannot be recovered. So be sure you want to delete your account before submitting the request.

When you delete your account, all your data is permanently deleted from the servers. This includes your account information, order history, trade history, and any other data associated with your account. The team does not keep records of deleted accounts.

Thus, your data is safe. Kraken takes security seriously and has implemented industry-leading measures to protect our users' data. For more information on our security practices, please see our Security page.

What If I Want to Take a Break From Trading?

If you need a break from trading but don't want to delete your account, you can close your account. This will disable your account and prevent you from logging in or trading. To delete your account, please follow the steps below:

  1. First, log into your account.

  2. Go to https://support.kraken.com/hc/en-us/requests/new

  3. You will then be taken to the "Submit a Request" page.

  4. In the "Select Type" dropdown menu, select "Account Management."

  5. For the "Subject" field, enter "Close my account."

  6. In the "Description" field, enter a brief message explaining why you want to close your account.

  7. Click on the "Submit" button.

How Do I Close My Account on Kraken?

Why Did GetHuman Write "How Do I Close My Account on Kraken?"?

After thousands of Kraken customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Close My Account on Kraken? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Kraken if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Kraken Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Kraken in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Close My Account on Kraken? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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How Do I Close My Account on Kraken?
Steps to Closing Your Account on Kraken

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