How Do I Reset My Kraken Password?

Whether you've forgotten your Kraken password, or you just want to reset it as a security measure, you can submit a reset request from the login screen on Kraken's website. Follow the prompts to reset your password, and make sure you enter your Master Key code if you have set this up on your account. Passwords must meet the minimum requirements and should be updated routinely to better secure your account.

Dec 9, 2022

Password security is vital to account protection, but sometimes people forget their passwords, or they just want to update the current one to a new password. If you need to reset your Kraken password, you need to know what steps to take. To learn more about Kraken password requirements, you can contact customer support here, and you can find out how to reset your password below.

Kraken Password Requirements

When resetting your password, you will need to at least meet the minimum requirements established by Kraken. Minimum password requirements are:

  1. Passwords must be at least 12 characters, but cannot exceed 128 characters.
  2. One number must be included.
  3. You have to use at least one letter.
  4. A minimum of one special character is also required.

When establishing your password, it is best practice to include a series of upper and lower case letters, numbers and special characters in a sequence that is not easy to guess.

Resetting Your Password

If you need to reset your password because you have forgotten it, follow the steps outlined below.

  1. Open Kraken's website in your browser and click "Sign in."
  2. Under the "Password" bar, select "Help."
  3. Choose "Reset Password" from the menu options.
  4. Enter your "Username" and "Email address." Make sure you are entering the email address that is linked to your Kraken account and has been verified.
  5. Select "Reset."
  6. Check your email for the reset link and instructions and follow the prompts to enter and save your new password.

Master Key

One of the security features available on Kraken is the ability to set up a "Master Key." This is not the same as two-factor authentication, but can be used in conjunction with 2FA and your login password. If you have established a Master Key on your account, you will need to include this information in your password reset request. The Master Key acts as an additional password to block resets in the event your email address was also compromised. The Master Key can also be used to bypass 2FA if you cannot access the phone or email used for two-factor authorization.

Resetting your Kraken password can be completed online in a few steps. For more information on Kraken passwords or account security, contact customer support here.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Reset My Kraken Password?

Why does GetHuman Write How-to Guides for Kraken Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Kraken in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Kraken Password? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Kraken

Asked 2 years ago
Updated a year ago
Viewed 1,134,619 times
Kraken
Kraken account recovery
Kraken password
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!