How Do I Check the Status of My Order from Lenovo?

When you order equipment or accessories from Lenovo you want to be able to see the order status at all phases of the process. You can check order status online with and without logging into your Lenovo account. Email updates of order status will also be sent to you. Finally, you can check the shipper's website for updates once you have the shipment tracking number.

Lenovo is a leader in computers, laptops, printers, tablets and accessories. If you have recently ordered from Lenovo, you want to know when your order will arrive. How do you check the status of your order from Lenovo? You can get information and assistance from customer support here, and you can learn more about tracking your Lenovo order below.

Getting your Lenovo Order Status

You can check the status of your Lenovo order in three ways: online, via email and through the shipper's website.

Online Tracking

To track your Lenovo order online, you can do so by either entering order information without logging in or logging into your account to see the order status.

Via Your Account

To view your order status through your account, follow these steps:

  1. Open Lenovo's website in your browser.
  2. Click on the person icon at the top right-hand corner of your screen.
  3. Select "Sign In."
  4. Enter your email address and password.
  5. Confirm you are not a robot.
  6. Select "Sign in."
  7. Open your orders.
  8. Click on the order your wish to view and check the order status.

Without Logging Into an Account

To check the order status without logging into your account, do the following:

  1. Open Lenovo in your browser.
  2. Scroll to the bottom of the screen.
  3. Under "Customer Support" select "Order Lookup."
  4. Enter the order number and your email.
  5. Confirm you are not a robot.
  6. Click "Send secure link to my email."
  7. Open your email and click the link to get your order status.

Email Tracking

In addition to the method listed above, you will receive email updates when your order is processed, has been shipped and is displayed as delivered. You can check your emails regularly to get updates on your Lenovo order's status.

Shipping Company Tracking

In your confirmation email and your order details in your online account, you will know which shipper will be delivering your Lenovo product and the tracking number for the shipment. Navigate to the shipper's website and enter your tracking number to get a status update on where your Lenovo package is in the shipping process.

Tracking your Lenovo order helps you know when to expect your new product or accessories for you current Lenovo set-up. If you need more information or assistance on your order's status, contact Lenovo customer support here.

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How Do I Check the Status of My Order from Lenovo?

Why Did GetHuman Write "How Do I Check the Status of My Order from Lenovo?"?

After thousands of Lenovo customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check the Status of My Order from Lenovo? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Lenovo if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Lenovo Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Lenovo in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Status of My Order from Lenovo? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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