Liberty Mutual has been providing reputable insurance services since 1912. The company understands that dealing with vehicle or property damages and accidents can be stressful. It offers an easy and quick claim filing process to avoid any hassle for policyholders.
You can file a claim by accessing the official website and mobile app. The next step involves getting an appraisal of your car or property and giving it for repair.
The process to schedule a Liberty Mutual appraisal is also straightforward. The insurance company not only estimates the repair costs but also helps in finding a local repair service.
You can book an online appraisal in case of minor damages. It saves significant time and makes the task convenient for you. However, make sure to take accurate and clear pictures through your smartphone.
Follow the below procedure to schedule your appraisal:
If your vehicle or property requires an in-person inspection, you can book an appraisal with Liberty Mutual. Contact customer service to choose a suitable time slot, date and location.
The average wait time to connect with the customer representative is around 4 minutes. You may also inquire about your claim's details and other related information.
Customer service is available from 8 AM to 10 PM (EST) from Monday to Friday. If you wish to reach out to them during weekends, the timings are 8 AM to 8 PM (EST) on a Saturday, and 11 AM to 5 PM (EST) on a Sunday.
To reach a live representative quicker, press 4, 0 and then #. Ensure you have all the relevant information and documents ready before making the call. You may need to mention your name, ZIP code, policy number and claim number.
Liberty Mutual works with your schedule to ensure an appraisal at your convenient time. If your vehicle is drivable, you can get an appraisal at any of its approved facilities from the Guaranteed Repair Network. An appointment is not mandatory. You can walk in at any time.
You can also give your vehicle for repair at a facility of your choice. Regardless of the repair location, the insurance company ensures the following:
After thousands of Liberty Mutual customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Schedule an Appraisal with Liberty Mutual? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Liberty Mutual if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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